Turo App Not Working: 12 Fixes

Turo App Not Working. Turo, the revolutionary app that connects car owners with eager travelers. From luxurious rides to economical options, this platform offers endless possibilities for those seeking adventure on wheels. However, what happens when your trusty Turo app decides to throw a wrench in your plans and refuses to cooperate? Fret not! In this blog post, we have compiled 12 tried-and-tested fixes to get your Turo app up and running smoothly again.

What is Turo App

Turo App is a car-sharing marketplace that allows people to rent cars from local owners. It is available as an app on both iOS and Android platforms. Users can browse through different vehicle listings, book a car, and pick it up at the designated location. With Turo App, users can enjoy the convenience of renting a car without having to worry about long-term contracts or ownership costs.

Common Issues with the Turo App

  • Error messages when attempting to book a vehicle
  • Incorrect information being displayed on the app
  • Unable to view rental agreement details
  • Unable to update profile information
  • Receiving an error message when attempting to log in
  • Trouble searching for vehicles or refining search results
  • Issues with payment processing or billing information
  • Difficulty communicating with hosts and support staff through the app
  • Lack of availability of certain features, such as trip history and messaging capabilities
  • Problems with GPS location services not working properly

Turo App Not Working: 12 Fixes

  • Resetting the App

First, try resetting the app. To do this, go to the Settings menu and select “Reset App”. This will clear any cached data and may fix the problem. If resetting the app does not work, try uninstalling and then reinstalling it. This will delete all of your data, so be sure to backup any important information before doing this.

  • Clearing Cache Data

To do this, go to Settings > Apps > Turo and tap on Clear Cache. If that doesn’t work, try clearing the data for the entire app by tapping on Clear Data. This should only be a last resort, as it will delete all your saved information in the app.

  • Reinstalling the App

Here’s how to reinstall the app:

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1. On your device, go to the App Store (for Apple devices) or Google Play Store (for Android devices).

2. Search for “Turo” and select the official app from the results.

3. Tap “Install” or “Update.”

4. Once the installation or update is complete, open the Turo app and try again.

  • Updating System Software

Check for updates. To do this on an iPhone, go to the App Store and tap “Updates” at the bottom of the screen. If there is an update available for Turo, it will appear in the list of apps needing to be updated. Tap “Update” next to Turo to install the latest version.

On Android, open the Google Play Store app and tap “Menu” in the top left corner. Then, tap “My apps & games” and scroll down to see if Turo is listed under “Updates available.” If it is, tap “Update” next to Turo to install the latest version.

  • Force Closing the App

When the Turo app is not working, one possible fix is to force close the app. This can be done by double tapping the home button and then swiping up on the Turo app preview. Once the app is closed, you can try opening it again to see if it is now working.

  • Checking for Unstable Network Connections

To check if this is the problem, first try opening the app while connected to a different Wi-Fi network or cellular data network. If the app works fine on a different network, then the issue is most likely with your original network connection.

If you’re still having trouble after trying a different network, there are a few other things you can check:

  1. Make sure your device’s software is up to date.
  2. Try restarting your device and router.
  3. Check for any service outages in your area.
  4. Contact your ISP to see if they are experiencing any issues.
  • Adjusting Location Services Settings

This can be done in a few different ways, depending on your device.

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For iPhones and iPads running iOS 12 or higher, go to Settings > Privacy > Location Services and make sure that the Turo app is set to “While Using the App” or “Always”. If it’s set to “Never”, that could be why the app isn’t working properly.

For Android devices, go to Settings > Security & location > App permissions and turn on location access for Turo. Again, if this setting is turned off, that could be causing problems with the app.

Make sure that your GPS signal is strong enough. If you’re indoors or in an area with a lot of buildings or trees around, your device may not be able to get a good GPS signal. Try moving outdoors or to a different location and see if that helps.

  • Disabling Third Party Apps

One potential fix is to disable any third party apps that might be interfering. To do this, go to your phone’s settings and select the “Applications” or “Apps” option. From here, find the Turo app and tap on it. In the next menu, tap on the “Permissions” option and turn off any permissions for third party apps. This should stop them from being able to interfere with the Turo app.

  • Check that your device has enough storage space

If your device doesn’t have enough storage space, you may not be able to use the Turo app. To fix this, try freeing up some space on your device by deleting old files, apps, and other data that you no longer need.

  • Try using a different device or browser

This could be because there’s an issue with the app on your current device, or because of a compatibility issue between the app and your browser. If you’re using the Turo app on your phone, try opening it in a different browser (like Safari or Chrome) or on a different device (like a tablet). If you’re using the Turo website on your computer, try opening it in a different browser (like Firefox or Edge).

  • Check if there are any known issues with the Turo platform

Few things to check to see if there are any known issues.

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First, check the Turo Help Center to see if there are any announcements or updates about platform issues. If there’s anything listed there, it’s likely that the issue you’re experiencing is related to that.

Next, take a look at the Turo System Status page. This will show you the current status of all Turo systems, and will let you know if there are any reported problems.

  • Contacting Turo Support Team

There are a few ways to contact Turo support. You can either email them at support@turo.com, or give them a call at 1-888-391-0460. They’re available 24/7, so you should be able to get help no matter when you contact them.

When emailing or calling support, be sure to have as much information about your issue as possible. This includes what device you’re using, what operating system it’s running, and any error messages you may be seeing. The more information you can provide, the better chance the support team will have of resolving your issue.


We hope that our “Turo App Not Working: 12 Fixes” has helped you get it up and running again in no time. Whether it was a simple issue with your device or the app itself, all of these solutions should help solve the problem so you can start using the app as quickly as possible.

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