Truist App Not Working: 10 Ways To Fix

Truist App Not Working. Are you tired of being left stranded with a non-functioning Truist app, desperately searching for solutions to get it back up and running? Well, look no further! In this blog post, we have rounded up the top 10 foolproof ways to fix your Truist app and bring convenience back into your financial life.

What is the Truist App?

Truist App is a free mobile banking app created by Truist Bank. It provides customers with convenient access to all of their banking needs, including checking and savings accounts, credit cards, investments, insurance, mortgage and loans. With the app, you can deposit checks, pay bills and transfer money without ever having to leave your home. You can also check your account balance, view transactions and set up alerts for when payments are due or upcoming deposits.

Reasons for the Truist App Not Working

  • Incorrect login information
  • Slow internet connection
  • Outdated version of the app
  • Interference from other apps
  • Compromising security settings
  • Low memory on device
  • Geographical Restrictions
  • Conflict with the device’s operating system
  • Glitches within the app
  • Server issues

Truist App Not Working: 10 Ways To Fix

  • Reset Network Connections

If you’re having trouble connecting to the Truist app, one of the first things you should do is reset your network connections. This can be done by turning off your device’s Wi-Fi and cellular data, then turning them back on again.

  • Clear Cache and Data

This will reset the app to its default state, which may fix any glitches that are causing it to malfunction.

To clear the cache and data for the Truist app on an Android device:

1. Go to Settings > Applications > Manage Applications.
2. Select the Truist app from the list of installed apps.
3. Tap the “Clear Cache” button. You may also need to tap “Clear Data” if clearing the cache does not fix the problem.
4. Restart your device and launch the Truist app again to see if it is now working correctly.

On an iOS device:

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1. Open the Settings app and go to General > Storage & iCloud Usage > Manage Storage.
2. Select the Truist app from the list of installed apps.
3. Tap “Delete App” and then confirm that you want to delete it by tapping “Delete” again when prompted. This will remove all of its data from your device, effectively resetting it back to its default state. It will also uninstall the app itself, so you’ll need to download and install it again from scratch before using it once more (which you can do for free from the App Store).

  • Update Software Version

One of the first things you should do is check to see if you have the latest software version installed. To do this, open the App Store on your device and tap “Updates.” If there is an update available for the Truist app, tap “Update” to install it.

  • Check your Phone Storage Space

If your phone is running out of storage space, it can cause the Truist app to stop working. To fix this, you can try clearing your cache or uninstalling unnecessary apps.

  • Check if the Server is Down

There are a few ways to do this:

1. Check the Truist website to see if there are any notifications about server outages or maintenance.
2. Check social media sites like Twitter to see if other users are reporting problems with the Truist app.
3. Use a website like DownDetector to see if there are any reports of the Truist server being down in your area.

  • Reinstall the App

One possible solution is to reinstall the app. This can be done by going to the App Store (for iOS devices) or Google Play Store (for Android devices) and searching for “Truist.” Once you find the app, simply click “Install” or “Reinstall.”

  • Use a VPN Service

A Virtual Private Network (VPN) can be a great way to increase your privacy and security online, as well as bypassing geographic restrictions on certain websites or apps. However, if you’re using the Truist app and it’s not working, a VPN may be the culprit. Here are a few ways to fix the problem:

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1. Try connecting to a different VPN server. If you’re using a free or unreliable VPN service, it’s possible that the server you’re connected to is experiencing issues. Try connecting to another server, or switch to a paid VPN service with more reliable servers.

2. Check your VPN settings. Make sure that your VPN is configured properly and that all the required settings are enabled. Sometimes, disabling certain features (like Split Tunneling) can fix connection issues.

3. Disable your VPN temporarily. If you’re still having trouble connecting to the Truist app after trying the above steps, try disabling your VPN entirely for a few minutes and see if that fixes the problem.

4. Contact your VPN provider. If none of the above steps help, it’s time to contact your VPN provider and let them know about your issue. They should be able to provide further assistance or troubleshooting advice.

Ultimately, using a VPN can be beneficial for increasing your privacy and security online, but it may not always work perfectly with every app or website. If you’re having difficulty connecting to the Truist app, try the steps above to see if they help.

  • Try Another Browser

If you’re having trouble with the Truist app, one thing you can try is using a different browser. Sometimes browsers can cause problems with apps, so switching to a different one may help. Firefox and Safari are both good options, and you can usually find them for free online. If you’re using Chrome or Internet Explorer and having trouble, try switching to one of these browsers and see if it makes a difference.

  • Reset your device to factory settings

If your Truist app is still not working after trying the troubleshooting steps above, you may need to reset your device to factory settings. This will erase all data from your device, so be sure to back up any important files before proceeding. To reset your device to factory settings, follow these steps:

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1. Open the Settings app on your device.
2. Tap the General category.
3. Scroll down and tap the Reset option.
4. Tap the Erase All Content and Settings option.
5. Enter your passcode if prompted, then tap the Erase iPhone button to confirm.
6. Wait for your device to finish erasing, then set it up as new following the on-screen instructions.

  • Check if the Truist app is down

If you’re wondering if the Truist app is down, there are a few ways to check. First, try visiting the official Truist website. If the website is down, it’s likely that the app is down as well. You can also check social media sites like Twitter to see if other users are reporting any issues with the Truist app. You can contact customer support for help.

  • Change your DNS Settings

If you’re using an iPhone or iPad, you can also try changing your DNS settings to To do this, go to Settings -> Wi-Fi -> (your Wi-Fi network) -> Configure DNS -> Manual -> and enter as the DNS server address. After doing this, try connecting to the Truist app again and see if it works.

  • Contact customer support

You can contact customer support in a few ways. The easiest way is to call the customer service line at 800-922-0332. You can also send an email to, or fill out a support form on the Truist website. If you have any other questions, you can reach out to the customer service team via social media or chat.


We hope that these 10 ways to solve the Truist app not working issue have been helpful. If you are still having trouble, it may be best to contact a professional for assistance. Remember to always keep your device up-to-date and make sure that everything is updated properly before using any applications or services. With a little bit of troubleshooting, you should have no problem getting back on track with the Truist App.

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