Sunday Ticket App Not Working: 13 Troubleshooting Tips

Sunday Ticket App Not Working. Are you ready for some football? Well, not if your Sunday Ticket app decides to throw a game ending interception. We’ve all been there eagerly waiting for kickoff only to find ourselves staring at a frozen screen or encountering endless connection issues. But fear not, gridiron enthusiasts! In this blog post, we’re bringing you the ultimate playbook of troubleshooting tips to tackle those pesky Sunday Ticket app problems.

What is Sunday Ticket App?

Sunday Ticket App is an app created by the NFL for DirecTV subscribers that allows users to watch live out-of-market NFL games on their mobile device. The app also provides real-time highlights, interactive statistics, and exclusive content.
The Sunday Ticket App is available on iOS and Android devices. Additionally, the app can be used on PC and Mac computers, Apple TV, Roku, Chromecast, Amazon Fire TV, and select gaming consoles.

Causes of Sunday Ticket App Not Working?

1. Poor or Unstable Internet Connection

2. Outdated App Version

3. Incompatible Device

4. Streaming Issues

5. Server Outages

6. Account Issues

7. Incorrect Settings

8. Interference from Other Apps

9. Corrupted or Damaged App Files

10. Cache and Data Issues

Sunday Ticket App Not Working: 13 Troubleshooting Tips

– Check Your Internet Connection

Make sure you have a strong and stable connection, as a weak signal can often lead to buffering and other issues.

– Update the App

The first thing you should do if you’re having trouble with the Sunday Ticket App is to make sure that you have the latest version installed. To do this, open the App Store on your device and search for “NFL Sunday Ticket.” The latest version of the app should be at the top of the search results. If it’s not, tap “Update” to install the latest update.

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– Restart your Device

If you’re having trouble with the Sunday Ticket app, one of the first things you should try is restarting your device. This can sometimes clear up any minor glitches that may be causing the app to malfunction. To restart your device, simply power it off and then turn it back on again. Once your device has restarted, try opening the Sunday Ticket app again to see if the issue has been resolved.

– Check for Outages

You can do this by visiting the NFL Sunday Ticket website and checking the Outage Map. If there’s an outage in your area, it will be marked on the map.

If there’s no outage in your area, the next thing to check is your internet connection. Make sure you have a strong signal and that your router is turned on and working properly.

– Clear the Cache and Data on the App

Clear the cache and data on the app. This can be done in your device’s settings menu. Once you’ve cleared the cache and data, restart your device and try opening the app again. If it still doesn’t work, move on to the next troubleshooting tip.

– Uninstall & Reinstall the App

Try uninstalling and reinstalling the app. This will often times fix any minor issues that may have arisen since you last updated the app. Here’s how to uninstall and reinstall the Sunday Ticket app:

1. On your device, go to Settings > Apps (or Applications).

2. Find the Sunday Ticket app and tap on it.

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3. Tap Uninstall and confirm that you want to uninstall the app.

4. Once the app has been uninstalled, go to the Sunday Ticket website and download the latest version of the app.

5. Install the new app on your device and try launching it. If it still doesn’t work, move on to the next troubleshooting tip.

– Check That You are Signed in Correctly

Also check if you’re using the correct login credentials. If you’re sure you’re entering the correct username and password, but still can’t log in, try resetting your password. If that doesn’t work, contact customer support for assistance.

– Reset Network Settings

Another thing you should do is reset your network settings. This will clear any stored data that could be causing the issue. To reset your network settings:

1. Go to Settings > General > Reset

2. Select “Reset Network Settings”

3. Enter your passcode if prompted

4. Confirm that you want to reset your network settings

– Check Firewall Settings

If you’re having trouble connecting to the Sunday Ticket app, the first thing you should check is your firewall settings. Your firewall may be blocking the app from connecting to the internet. To fix this, you’ll need to add an exception for the Sunday Ticket app in your firewall settings.

To do this in Windows Firewall, open the Control Panel and go to “System and Security.” Click on “Windows Firewall” and then click on “Allow an app or feature through Windows Firewall.” Click on the “Change Settings” button and scroll down until you find the Sunday Ticket app. Select it and click “OK.”

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You may also need to add an exception for the Sunday Ticket app in your antivirus software. Consult your antivirus software’s documentation for instructions on how to do this.

– Disable any VPNs or proxies

When you’re using a VPN or proxy, disable it and try again.

– Try disabling any ad blockers or pop-up blockers

You can try disabling any ad blockers or pop-up blockers that may be enabled on your device. These can sometimes interfere with the proper functioning of apps. To disable ad blockers or pop-up blockers, just follow the instructions for your particular browser or device. Once they’re disabled, restart the Sunday Ticket app and see if it works properly.

– Try using an alternative browser

One troubleshooting step you can try is using a different browser. If you’re currently using Safari, try switching to Chrome or vice versa. Sometimes, clearing your browser’s cache can also help. To do this, go to your browser’s settings and look for the option to clear your cache and cookies.

– Contact Customer Service

Contact customer service for help. You can reach customer service by phone at 1-800- DIRECTV (1-800-347-3288) or by chat through the “Contact Us” page on the Sunday Ticket website.


We hope that this article has provided you with the help and guidance to get your Sunday Ticket App working again. All of these troubleshooting tips are easy to employ, and one of them is sure to resolve any issues you might be having with the app. If all else fails, contact customer support for assistance as they will be able to provide more specific advice tailored to your unique situation.

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