Starbucks App not Working: 10 Ways to Troubleshoot

Starbucks App not Working: Are you a devoted Starbucks lover, dependent on their app to fuel your caffeine cravings but the app keeps failing you? Frustrating, right? But fear not, In this blog post, we have compiled 10 foolproof ways to troubleshoot your Starbucks app and get back to enjoying your favorite brews without any technical hiccups.

What is the Starbucks App?

Starbucks App is an app that allows customers to pay for orders, earn and track loyalty rewards, get free refills, find stores, explore menus, manage their Starbucks Card and more. It is available for both iOS and Android devices.
The Starbucks App also allows users to order ahead for pickup and delivery, customize their orders, view exclusive offers and more.

Common Issues with the Starbucks App

1. Difficulty linking payment or rewards cards
2. Error messages when attempting to place an order
3. Long wait times for orders
4. Issues with redeeming rewards or coupons
5. Problems with the app crashing unexpectedly
6. Difficulty finding nearby stores
7. Difficulties with creating a profile or account
8. Issues with updating information on existing accounts
9. Issues with ordering from the menu
10. Incorrect or inconsistent pricing information

Starbucks App not Working: 10 Ways to Troubleshoot

Starbucks App not Working: 10 Ways to Troubleshoot are as follows;

– Check your internet connection

The first thing you should check is your internet connection. Make sure you have a strong and stable connection before trying to use the app again.

– Clear cache and data

One of the first things you should try is clearing the cache and data. This will reset the app to its default state, which may fix the problem. Here’s how to do it:

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1. Open the Settings app on your device and go to Apps or Application Manager.
2. Tap on Starbucks.
3. Tap on Storage.
4. Tap on Clear Cache and then tap on Clear Data.
5. Restart your device and launch the Starbucks app again.

– Update app

If you’re having trouble with the Starbucks app, there are a few things you can do to troubleshoot the issue. First, make sure you’re running the latest version of the app. You can do this by going to the App Store or Google Play and checking for updates. If there’s an update available, install it and try using the app again.

– Log out and log back in

One troubleshooting step you can try is to log out of the account and then log back in. This process will ensure that you are able to properly connect to the account and access your account information. To log out of your Starbucks account, follow these steps:

1. Tap on the “Profile” icon in the bottom right corner of the screen.
2. Scroll down and tap on the “Log Out” button at the bottom of the screen.
3. Confirm that you want to log out by tapping on the “Log Out” button again when prompted.
4. Once you have successfully logged out, close the app and restart it.
5. Tap on the “Profile” icon again and enter your login credentials when prompted.
6. You should now be able to successfully log back in to your account and access your account information.

– Reinstall the application

To uninstall the Starbucks app on an iPhone, open the Settings app and tap on “General.” Then, scroll down and tap on “iPhone Storage.” Find the Starbucks app in the list and tap on it. You will then see a “Delete App” option. Tap on this to uninstall the app.

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On an Android phone, open the Settings app and tap on “Apps.” Find the Starbucks app in the list and tap on it. You will then see an “Uninstall” option. Tap on this to uninstall the app.

Once you’ve uninstalled the Starbucks app, restart your phone and then reinstall the app from your respective app store. After reinstalling, try opening and using the app again to see if your problem has been solved.

– Check for compatible device requirements

Check to see if your device meets the minimum requirements for the app. The app is compatible with iPhone, iPad, and iPod touch devices running iOS 11.0 or later, and Android devices running 5.0 or later. If your device meets these requirements and you’re still having problems, try troubleshooting some of the common issues below.

– Disable any mobile VPNs/apps you may have enabled

Disable any mobile VPNs or apps you may have enabled. A VPN can sometimes interfere with your ability to connect to certain websites or apps.

If you’re not sure whether or not you have a VPN enabled, go to your phone’s settings and look for any apps that have “VPN” in the name. Once you’ve found them, simply disable them and try connecting to the Starbucks app again.

– Contact customer support

Contact Starbucks customer support. They will be able to help you troubleshoot the issue and get the app up and running again.

You can contact Starbucks customer support by phone, email, or through their website.
Phone: 1-800-STARBUC (1-800-782-7282)

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– Try a different Wi-Fi network or mobile

You can try using a different Wi-Fi network or mobile connection. This may help if there’s an issue with the network you’re currently using.

If you’re on a Wi-Fi network, try disconnecting from it and connecting to another one. If you’re on a mobile data connection, try switching to a different network or turning off data altogether and using Wi-Fi instead.

Once you’ve tried using a different network, open the Starbucks app and see if it works. If it does, then the issue was likely with the network you were previously using. If it doesn’t work, then there may be another issue causing the problem.

– Turn off any background apps

Check to see if there are any background apps running that could be interfering. To do this on an iPhone, double-click the home button and swipe through the apps that appear. If you see any that are related to Starbucks, try force-closing them by swiping up on the app’s preview. On an Android device, go to Settings > Apps and look for any apps that may be running in the background. Tap on the app and then tap ‘Force stop’.


We hope that our “Starbucks App not Working: 10 Ways to Troubleshoot” have helped you troubleshoot your Starbucks app problems. It’s easy to become frustrated when technology isn’t working, but remember to take a step back and try each of the steps we’ve outlined in this article. Sometimes all it takes is a simple reboot or an update for things to start running smoothly again. If all else fails, don’t hesitate to reach out for help from customer service.

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