NBA App on PS4 not working: 9 Easy Steps to Fix

NBA App on PS4 not working. Attention all basketball fans and gaming enthusiasts! Are you frustrated with the NBA app on your PS4 not working? then this blog post is for you, we will guide you through 9 easy steps to fix that pesky issue and get back to enjoying your favorite NBA games without any technical hiccups.

What is NBA App on PS4

NBA App on PS4 is a free app that allows users to watch live NBA games, access league news and highlights, and read analysis from writers. It also provides a personalized experience with an activity feed of notifications on favorite teams and players.
The app also gives you access to the NBA League Pass and its partner networks, so that you can watch full team replays and classic games on demand. Additionally, the app displays all of your favorite teams’ schedules, scores, and stats in one convenient spot.

NBA App on PS4 not working: 9 Easy Steps to Fix

Step 1: Check Your Network Connection

First thing you should do is check your network connection. Make sure that your PlayStation is connected to the internet and that there are no issues with your network that could be causing the problem.

If you’re not sure how to check your network connection, consult your PlayStation’s user manual or contact customer support for assistance. Once you’ve confirmed that your PlayStation is properly connected to the internet, move on to step 2.

Step 2: Update the NBA App

Before anything else, you need to make sure that you have the latest version of the NBA app installed on your PlayStation device. To do this, simply go to the PlayStation Store and search for the app. Once you find it, select “Download” and wait for the process to complete.

See also  Carters App Not Working: 10 Ways to solve

If you already have the app installed on your PS4 but it’s not working, then you need to update it. Again, head over to the PlayStation Store and search for the NBA app. But this time, select “Update” instead of “Download”. Wait for the update to finish downloading and installing, then launch the app and see if it works.

Step 3: Clear the Cache of the App

Assuming you’re referring to the NBA app on PlayStation, here are the steps to clear its cache:

1. On your PS4 home screen, go to Settings.
2. Select Application Saved Data Management.
3. Choose Saved Data in System Storage.
4. Highlight the NBA app and press the Options button on your controller.
5. Select Delete.
6. Confirm by selecting OK.
7. Restart your PS4 and launch the NBA app again to see if the issue has been resolved.

Step 4: Reinstall the App

If you’re still having trouble with your NBA app on PS4 not working, you may need to reinstall the app. To do this, follow these steps:

  • Select “Settings” from the main menu.
  • Select “System Software Update”.
  • Select “Reinstall System Software”.
  • Follow the prompts to reinstall the system software. This will also reinstall any apps that were installed on your system.
  • Once the installation is complete, try launching the NBA app again and see if it works.

Step 5: Check for Software Updates

To do this, simply go to the Settings menu and select “System Software Update.” If there is an update available, download and install it. Once the update is installed, restart your PS4 and try launching the NBA app again.

Step 6: Restart Your PlayStation Console

Rry restarting your console. Here’s how:

See also  Dasher Direct App Not Working 2023: Problem and Solution

1. Press and hold the power button on your PS4 console for about 10 seconds until the system beeps twice. This will put your PS4 into Rest mode.

2. Once your PS4 is in Rest mode, press and hold the power button again for about 10 seconds until the system beeps twice and powers off completely.

3. After your PS4 has powered off completely, press and hold the power button once more to turn it back on.

Once your PS4 is turned back on, try launching the NBA app again to see if the issue has been resolved.

Step 7: Contact PlayStation Support for Assistance

You may need to contact PlayStation support for assistance. Here is how to do that:

  1. Go to the PlayStation website and log in to your account.
  2. Click on the “Support” tab at the top of the page.
  3. Under the “Contact Us” section, select “Submit a Request.”
  4. Fill out the form with as much detail as possible about your issue and click “Submit.”
  5. A customer service representative will get back to you as soon as possible to help resolve your issue.

Step 8: Change Your DNS Settings

This is usually done through your router’s admin page.

Once you’ve logged in, look for the DNS server settings and enter the following values:

Primary DNS:
Secondary DNS:

Save your changes and try opening the NBA app again.

Step 9: Reset Your Network Settings

You can also try resetting your network settings. This will clear any saved data and might fix the problem. To reset your network settings:

  • Go to Settings > Network > Setup Internet Connection.
  • Select Custom from the list of options.
  • Choose your connection method (wireless or wired).
  • Enter your IP address, DNS server, and other required information.
  • Save the changes and restart your PS4.
See also  GoPro Quik App Not Working:11 Ways to Fix


We hope this article has helped you figure out why your NBA app on PS4 is not working and how to fix it. By following the detailed steps outlined in this guide, you should be able to get rid of the problem and enjoy watching your favorite sports team’s games once again. If none of these methods worked for you, then feel free to contact customer support or a technician to further investigate the issue.


Can I watch NBA games on my PS4?

Yes, you can watch live NBA games on your PS4 through the NBA app. However, if you’re having trouble accessing the app or it’s not working properly, there are a few steps you can take to fix the issue.

How much does it cost to watch NBA games on my PS4?

It depends on where you’re watching the games from. Some streaming services offer free NBA content, while others require a paid subscription.

Can I watch NBA games on my PS4 in 4K?

Yes, you can watch NBA games on your PS4 in 4K if you have a compatible 4K TV or monitor. However, not all streaming services offer content in 4K, so you may need to check with the service provider before signing up.

How can I get the latest updates about the NBA?

You can stay up-to-date on all the latest news and updates related to the NBA by subscribing to the official NBA website and following their social media accounts. Additionally, you can also follow individual teams and players on their respective social media pages for more specific information.

Leave a Comment