DJI Fly App not Working: 8 Ways to Solve

DJI Fly App not Working: In this blog post, we will take you through 8 tried-and-tested methods to solve the DJI Fly app issues that have been plaguing many users. Whether it’s connectivity problems, glitches, or any other frustrating obstacles standing in your way of capturing epic aerial shots we’ve got all the solutions you need.

What is the DJI Fly App?

The DJI Fly app is an intuitive flight control app for DJI drones. With this app, users can capture and share stunning aerial photos and videos with their friends and family. It supports a range of features such as active track, gesture control, panoramic shooting, and more. The app also provides a powerful set of flight safety functions to help ensure safe flying at all times.

Common Issues with the DJI Fly App

There are a few common issues that can occur when using the DJI Fly App.

  • Connection issues
  • GPS Problems
  • Poor image quality
  • Crashes/freezes
  • Camera problems
  • Unresponsive controls
  • Map errors
  • Inaccurate battery life readings
  • Video lag
  • Flight path errors

DJI Fly App not Working: 8 Ways to Solve

Here are 8 solutions that may help you troubleshoot the problem and get the app working again:

Solution 1: Check Your Device Compatibility

The first thing you should check is whether your device is compatible with the app. The DJI Fly app is only compatible with certain iOS and Android devices. If your device isn’t on the list of compatible devices, then the app won’t work.

To check if your device is compatible with the DJI Fly app, visit the DJI website and click on the “DJI Fly App” tab. Under “Compatibility”, you’ll see a list of all the iOS and Android devices that are compatible with the app. If your device isn’t listed, then it’s not compatible with the app.

If your device is compatible with the DJI Fly app but you’re still having trouble using it, there are a few other things you can try.

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Solution 2: Update Your Software

One solution is to update your software. There are two ways to do this: through the DJI Fly app itself, or through the DJI Assistant 2 software on your computer.

Updating through the DJI Fly app is simple. Just open the app and go to the “Settings” tab. From there, select “About DJI Fly” and then tap “Check for Updates.” The app will check for any available updates and prompt you to install them if they’re found.

Updating through DJI Assistant 2 is a bit more involved, but it’s still not too difficult. First, connect your drone to your computer with a USB cable. Then open DJI Assistant 2 and go to the “Main Controller” tab. Click “Firmware Update” and follow the instructions on-screen.

Solution 3: Reset Your Controller

If your controller isn’t working with the DJI Fly app, you can try resetting it. To do this, just power off your controller and then power it back on. You should then be able to connect to the DJI Fly app and use it as normal.

Solution 4: Reconnect Your Controller to the App

Make sure your controller is connected to the app via Bluetooth. If you’re using an Android device, make sure your controller is connected to the remote control through the USB port.

1. Make sure that your mobile device is connected to the Internet and that DJI GO 4 or DJI Fly is installed on it.

2. On your mobile device, open DJI GO 4 or DJI Fly and go to the “Camera View” screen.

3. Connect your remote controller to your mobile device using a micro USB cable. The remote control’s status indicator will turn green once it’s properly connected.

4. Tap the “Controller” icon in the upper right corner of the “Camera View” screen to enter Controller Settings mode.

5. In Controller Settings mode, check that the “Remote Control Mode” switch is set to “Normal”. If it’s set to something else, tap it and change it to “Normal”.

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6. Exit Controller Settings mode by tapping the “Back” arrow in the upper left corner of the screen twice (once to exit Controller Settings mode, and again to return to Camera View). Your remote controller should now be reconnected to the app and working properly.

Solution 5: Clear Cache and Data

If you’re still having trouble with the DJI Fly app after trying the solutions above, you can try clearing the cache and data for the app. This will reset the app to its default state and may resolve any issues you’re having. To clear the cache and data for the DJI Fly app:

1. Open the Settings app on your device.
2. Tap Apps & notifications.
3. Tap See all apps.
4. Scroll down and tap DJI Fly.
5. Tap Storage & cache.
6. Tap Clear cache to remove temporary files from the cache.
7. Tap Clear data to reset the app to its default state (this will delete all your settings and data).
8. Restart your device, then open the DJI Fly app and try again

Solution 6: Reinstall The Application

Try to uninstall and reinstall the application. This will delete all of your saved data, so be sure to back up any important files beforehand.

To uninstall the DJI Fly app, go to your device’s Settings menu and select “Apps.” Find the DJI Fly app in the list and tap on it. Select “Uninstall” and confirm your choice.

Once the app is uninstalled, restart your device and then go to the Google Play Store or App Store and search for “DJI Fly.” Install the latest version of the app and then try launching it again.

Solution 7: Check Your Mobile Device Settings

Check your mobile device’s settings. There are a few things that can interfere with the app’s performance, so it’s important to make sure everything is set up correctly.

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First, check that your mobile device’s Wi-Fi is turned on and connected to the correct network. The DJI Fly App will only work if it has an active internet connection.

Next, take a look at your device’s screen brightness settings. If it’s set too low, the app may have trouble connecting to your drone. Try increasing the brightness to see if that solves the problem.

Check that your mobile device’s location services are enabled. The DJI Fly App uses GPS to help you control your drone, so it needs to be able to access your current location. If location services are disabled, turn them on and try again.

Solution 8: Reset Network Settings

You can try resetting your device’s network settings. This will erase all of your Wi-Fi passwords and other network-related information from your device, so be sure to back up this information before proceeding. To reset your network settings:

1. Open the Settings app on your device.
2. Tap “General.”
3. Scroll down and tap “Reset.”
4. Tap “Reset Network Settings.”
5. Enter your device passcode, if prompted, and tap “Reset Network Settings” again to confirm.
6. After your device restarts, try opening the DJI Fly app again and see if it works now.


All in all, the DJI Fly app is a great tool for drone pilots and operators to get the most out of their drones. However, if you are having trouble with your app not working properly there are several things that you can do to troubleshoot it. Hopefully, these 8 steps have helped you solve any issues that might be preventing your DJI Fly App from working as it should. With a bit of patience and effort, you should be able to restore full functionality to your drone flying experience quickly.

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